
How do you manage arrival and berthing assistance
Six questions, three minutes. They help us understand how marinas currently assist boaters arriving for the first time: who guides them to their assigned berth, with which tools, and how much time this requires from dock staff.
The answers stay with us: they are not published or shared, and no marina is identified by name.
At the end, you can activate HarbourMate's Berthing Guide for your marina, free of charge for 30 days, with no usage limits and no commitment: we provide the interactive map that lets your office and dock staff send, with one click, the route to any berth in your marina to an arriving customer, with precise, detailed information.
One last thing
What we do with what you write. Your answers help us understand how marinas manage boat arrivals: they are not shared, sold or published, and no marina is identified by name. We use your address to send you the link to your marina and communications related to this process, and for nothing else. You can ask us to delete your data at any time, and we will do so.
Data is processed as described in the privacy policy.
Thank you, .
Your answers have been received. The questionnaire is designed to help us improve the HarbourMate service and provide the Marina Management with an effective, efficient and easy-to-use Berthing Guide system.
One last thing, thirty seconds — then you're done.
Would you like to equip your Marina with a 1-click Berthing Guide?
HarbourMate provides you with the marina's digital map to add to your website and the Berthing Guide, which lets you send an arriving customer the route link to their assigned berth, including its characteristics and manoeuvring space. The customer gets the map with the route to follow, their GPS position and all the information needed to prepare for the berthing manoeuvre: quickly and safely, with a good experience and without wasting anyone's time.
It's very simple. You only need two things you already have: the up-to-date berth plan and the berth dimensions, pontoon by pontoon — we provide the Excel sheet to fill in.
We deliver it within five working days of receiving the requested materials, and it remains active for thirty days. Terms and price are provided to the marina together: after the trial ends, you continue only if you decide to.
That's fine. Can you tell us why?
One answer only, if you wish. It helps us understand where we are getting it wrong, and we will not contact you again about this.
Welcome,
This is your marina's page. There is no password to create and none to remember: the link you have in front of you is yours, we have also sent it by email, and you can forward it to a colleague.